Artificial Intelligence & Vacation Rental Properties
Artificial intelligence (AI) is here to stay, but is the vacation rental industry ready for it?
Amazon’s Echo product that features the famous virtual persona Alexa and Google’s Home product both boasted booming sales in 2017. These products that have become common in consumers’ homes are now moving into the hospitality industry. Shifting from strictly residential home-use devices to commercial environments brings concerns. Those concerns include not just the cost of the technology, but also how AI engages guests and security and privacy concerns since the devices record and listen at all times, although they do have a mute and disable functionality.